Frequently Asked Questions

Scentevia offers a range of fragrances designed for cars and homes, helping you create a fresh and pleasant atmosphere wherever you are.

Yes. We offer different fragrance products designed for cars and homes. Please check the individual product description for its recommended use.

Choose the fragrance you want, add it to your basket and complete checkout with your delivery details.

Yes. Scentevia currently delivers within the United Kingdom.

Orders are normally delivered within 3–8 days.

If tracking information is available for your order, it will be provided through your order or shipping confirmation.

Yes. Scentevia accepts refund requests within 30 days, subject to the applicable return conditions.

Please contact Scentevia with your order details and refund request. Our team will provide you with the next steps.

Once your return has been reviewed and approved, your refund will be processed through the original payment method. The time for funds to appear may depend on your payment provider.

Choose a fragrance based on the atmosphere and scent profile you prefer. Each product page provides information to help you select the fragrance that suits your needs.

Fragrance intensity can vary between products and fragrance types. Please check the individual product description for specific information.

Usage depends on the type of fragrance product. Always follow the instructions provided with the specific product and use it only for its intended purpose.

If you have a question about an order, product, delivery or refund, please contact Scentevia through the contact details provided on our website.

If you cannot find the answer you're looking for, please contact our support team and we'll be happy to help.